Privacy Policy

ISARA Studio ("we", "our", or "brand") values your personal data. This Privacy Policy describes how we collect, use, disclose, and secure your personal data when you use our website and services.

1. Information We Collect

We may collect various types of information, including:

• Identity data such as first name and last name.
• Contact information such as email address, phone number, shipping address, and billing address.
• User account information such as Google Sign-in authentication details.
• Transaction and financial data such as purchase history and payment details.
• Technical usage data such as IP address, browser type, and cookies.

2. Purpose of Collection

We use your information for the following purposes:

• To process and manage product orders and delivery.
• To verify identity and facilitate member login.
• To communicate, answer inquiries, and provide post-purchase support.
• For marketing purposes, promotions, and brand activities (subject to your consent).
• To improve website performance, user experience, and system security.

3. Data Protection and Retention

We employ appropriate technical and administrative security measures, including data encryption, to protect your data from unauthorized access, loss, or destruction. We store this information only as long as necessary to fulfill the purposes stated above.

4. Disclosure to Third Parties

We do not sell or distribute your data to third parties, except with external service providers assisting with your transactions (e.g., shipping companies, certified payment processors, and real-time order alert systems) or under legal obligations.

5. Your Rights

According to the Personal Data Protection Act (PDPA), you have the right to access, obtain, rectify, object to, erase, or withdraw consent for the processing of your personal data. You may contact our customer support to make a request.

6. Contact Us

If you have questions regarding this Privacy Policy, you can reach us at hello@isara-studio.com or LINE OA: @ISARA